Online Support Ticket Software
Enterprise Application
Online Support Tickets System software offers a range of advantages to system administrators by serving as a web-based ticket management system, effectively handling inquiries and support processes while categorizing them by priority. Additionally, this software contributes to minimizing the training required for support staff, allowing them to develop expertise in a shorter timeframe, thereby expediting ticket resolutions. Online Support Ticket PHP script is developed using PHP and MySQL database. Online Support Ticketing Management PHP script has two modules, admin and user, the system provides administrators with a Dashboard overview encompassing various metrics such as total sub-administrators, received tickets, new, in-process, on-hold, and resolved tickets, as well as categories and knowledge-base entries.
Online Support Ticket Software
Online Support Tickets PHP software offers a range of advantages to system administrators by serving as a web-based ticket management system, effectively handling inquiries and support processes while categorizing them by priority. Additionally, this software contributes to minimizing the training required for support staff, allowing them to develop expertise in a shorter timeframe, thereby expediting ticket resolutions. Online Support Ticket PHP script is developed using PHP and MySQL database. Online Support Ticketing Management PHP script has two modules, admin and user, the system provides administrators with a Dashboard overview encompassing various metrics such as total sub-administrators, received tickets, new, in-process, on-hold, and resolved tickets, as well as categories and knowledge-base entries. Admins can manage sub-administrators, categories, tickets, and knowledge-base content, along with accessing reports detailing ticket activity within specified periods. On the user side, individuals can raise, update, and review tickets, access their ticket history, and utilize the knowledge base for assistance. Users also have the flexibility to update their profiles and account passwords as needed.
Support Ticket Management script has the following key features:
- Front End Website
- Admin login
- Manage Categories
- Manage Tickets
- Knowledge Base
- Search Tickets
- Settings
- Reports
License
A regular license permits the use of an item in a single project, whether for personal or commercial purposes, by you or on behalf of a client. Resale of the item, either individually or as part of a project, is prohibited, and the distribution of source files is not allowed.
Hosting Requirements
Compatible with MySQL 5.0 or higher, Apache module, Core PHP, Windows or Linux servers. (Note. For seamless our script performance, compatibility at a low price, we highly recommend Hostinger—reliable, fast, and built for excellence!)
Server Requirements
Compatible with MySQL 5.0 or higher, Apache module, Core PHP, Windows or Linux servers.
Payment Type
One time Payment: Upon receiving your full payment, we will provide you with the complete source code. After that, no additional payments will be required.
Delivery Time
We will send the Download Link to you Within 2-4 hrs. On Working Days(Monday- Friday) And the source code will deliver within 4-8 hours On Weekends (Saturday -Sunday).
Technical Support
Unlimited Email Support for One Year.
Script Update
Free Updates for One Year.
Customization Scope
Includes Complete Source Code.
Encryption
No Encryption and No Domain Limitations.
Installation
No Free Installation Services. Our charges range from $5 to $10, depending on the software's complexity and criticality.
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