ASP.Net MVC5 Helpdesk Ticketing Management
ASP.Net Application
Helpdesk ticketing system streamlines, centralizes and manages all your IT tickets. Take email requests and transform them into service tickets automatically. From the initial ticket request and creation to resolution and closure ticketing system software helps you through every stage. ASP.Net MVC5 based helpdesk ticketing management software allows you to automate ticket assignment, routing, and escalation to the right agent at the right time. Save time and manual effort for the help desk team and improve help desk agent productivity. Manage your client’s support requests like a pro using this ticket management system. This Helpdesk is built in a manner that any company regardless of how small or big can use it.
ASP.Net MVC5 Helpdesk Ticketing Management
Helpdesk is ASP.Net MVC5 based web application can be accessed from anywhere using any available device – be that a laptop or a smartphone – with no extra configuration required, just type the app’s URL and check the new tickets – anytime, anywhere. This type of support apps can be used not just by the technical support teams, but by business development and sales departments as well. Web based support software tracks customer requests – keeps them archived and structures – making it easy to look up a client’s history. A ticketing system streamlines, centralizes and manages all your IT tickets. Take email requests and transform them into service tickets automatically. From the initial ticket request and creation to resolution and closure ticketing system software helps you through every stage. A ticketing system allows you to automate ticket assignment, routing, and escalation to the right agent at the right time. Save time and manual effort for the help desk team and improve help desk agent productivity. Manage your client’s support requests like a pro using this ticket management system. This Helpdesk is built in a manner that any company regardless of how small or big can use it.
Helpdesk Ticketing Management Software has the following key features:
- Dashboard
- Admin, Company Users login
- Helpdesk Users
- Manage Companies
- Support Tickets
- Helpdesk Elements
- Knowledge Base
- Support Contracts
- Configuration
- Statistics
- Reports
- Live Chat
License
A regular license permits the use of an item in a single project, whether for personal or commercial purposes, by you or on behalf of a client. Resale of the item, either individually or as part of a project, is prohibited, and the distribution of source files is not allowed.
Machine
x86-64 (64-bit).
CPU
Operating system dependent.
Memory
2 GB.
Screen Resolution
1280 x 800, 16-bit color.
Hard Disk
200 MB.
Operating System
Windows 7 (32-bit or 64-bit) or later.
System Requirements
VS 2013 or later, .Net Version 4.0 or later.
Languages Used
ASP.Net MVC5, C#.Net, Bootstrap Design with Microsoft SQL Server 2008 and above.
Database Engine
Microsoft SQL server 2008 express or above.
Report Viewer
Microsoft Report Viewer 2012 or above.
Payment Type
One time Payment: Upon receiving your full payment, we will provide you with the complete source code. After that, no additional payments will be required.
Delivery Time
We will send the Download Link to you Within 2-4 hrs. On Working Days(Monday- Friday) And the source code will deliver within 4-8 hours On Weekends (Saturday -Sunday).
Technical Support
Unlimited Email Support for One Year.
Software Update
Free Updates for One Year.
Customization Scope
Includes Complete Source Code.
Encryption
No Encryption and No Domain Limitations.
Installation
No Free Installation Services. Our charges range from $20 to $30, depending on the software's complexity and criticality.
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